Frequently Asked Questions ~ FAQs
Feel free to ask us any additional questions you may have.
What is VirtualContact AI?
VirtualContact AI is an advanced AI Phone Assistant that answers calls, books appointments, handles FAQs, collects customer details—24/7. It sounds natural, responds instantly, and helps businesses stop losing leads.
Is VirtualContact AI only for restaurants?
No! VirtualContact AI is an AI phone assistant for any business.
How does the AI phone assistant work?
Your assistant answers every call, understands the caller’s intent using natural language, and provides relevant information or actions—like booking appointments, taking messages, or forwarding leads.
What can the AI assistant do?
Depending on your setup:
• Answer FAQs
• Provide service/pricing information
• Capture leads (name, email, phone)
• Book appointments on your calendar
• Route calls to staff when needed
• Send follow-up texts/emails
• Log leads
• Take after-hours messages
Will it replace my team?
No—VirtualContact AI enhances your team by answering repetitive questions and preventing missed calls. You still control escalations and can receive call summaries and transcripts.
Does it work after hours and on weekends?
Yes. The assistant operates 24/7 so you never miss a lead, inquiry, or appointment again.
Do I get call transcripts and summaries?
Yes. Every call is logged with:
• Summary
• Full transcript
• Caller information
• Actions taken
Can it send text messages to customers?
Yes. The assistant can send SMS with links.
How do I get started?
Just provide basic business information (services, pricing, hours, etc.). We’ll build and launch your AI assistant in a few days. There is a $499 setup fee.
Contact Us
Get in touch! We’ll reach out to you within 24 hours.