Revolutionize Your Restaurant's Customer Experience with VirtualContact AI
Say goodbye to missed calls and frustrated customers. Let our virtual bot handle all your inbound calls, 24/7 – and save on employee overhead
Welcome to VirtualContact AI
The ultimate Virtual Agent Calling Solution for restaurants.
VirtualContact AI provides businesses with a smart and efficient solution to handle incoming calls. With our state-of-the-art IVR system, your customers will be greeted with a professional and personalized experience every time they call.
Our Virtual Agent can answer basic questions like operating hours, directions to your location, and even send links for ordering and reservations. If your customers need more assistance, our Virtual Agent can transfer their call to a live representative.
With VirtualContact AI, you can improve your customer experience, increase efficiency, and reduce missed calls. Our flexible pricing model and 24/7 customer support ensure that you have the right solution for your business, no matter what your needs are.
Get started with VirtualContact AI today and experience the benefits of a smarter, more efficient IVR system.
How VirtualContact AI Works
VirtualContact AI can streamline your restaurant’s phone calls and improve customer satisfaction.
Customer Calls Restaurant
VirtualContact AI Answers
Customer Requests Information
VirtualContact AI Replies and Sends Text
Customer Calls Restaurant
VirtualContact AI Answers
Customer Requests Information
VirtualContact AI Replies and Sends Text
Instant Pick-Up by VirtualContact AI
- Phone calls are redirected to VirtualContact AI, eliminating constant ringing on your phone.
- VirtualContact AI promptly answers incoming calls, so you don't have to.
- Callers are greeted with a personalized message tailored to your business.
- VirtualContact AI's phone system is designed to understand plain English speech from the caller. It also supports multiple languages.
VirtualContact AI Understands
- VirtualContact AI comprehends natural speech from customers, unlike traditional IVRs.
- No complicated menu navigation required.
- VirtualContact AI can answer common questions such as “What time do you open tomorrow?” and “What’s your address?” with ease.
- If VirtualContact AI doesn't understand the customer, it will redirect the call to your store.
VirtualContact AI Responds and Texts Back
- VirtualContact AI is equipped to answer questions and text links as necessary.
- For customers who wish to place an order or make a reservation, VirtualContact AI can send a text with an online link for doing so.
- Texts are sent instantly, ensuring the customer will react.
- Callers always have the option to speak directly with a real person through a transfer.
Effortless Launch in Two Steps
Launching your virtual answering system with VirtualContact AI is a breeze.
[1.] Personalize Your Setup
No need for tedious paperwork. Simply share some information about your business, such as your phone number, booking/ordering link, and what you want to say when answering calls, and we’ll handle the rest by creating a tailored experience for you.
[2.] Get Started
Once all of your restaurant’s details are provided, our team will generate your systems in a couple of days. When the system is ready to deploy, we’ll give you your system’s unique phone number ready for production.
Restaurants that Benefit from VirtualContact AI
VirtualContact AI can help any businesses in the restaurant industry improve their inbound calls.
coffee shop
bakery
diner
casual dining
meal prep
tavern
deli
local restaurant
fine dining
traditional restaurant
coffee shop
tavern
bakery
deli
diner
casual dining
meal prep
local restaurant
fine dining
traditional restaurant
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Explore VirtualContact AI At Work
VirtualContact AI is full of awesome features. Discover the rich advantages of its effective solution in the sample conversation below.
[1.] VirtualContact AI:
“Hello, thank you for calling Brooklyn Pizzeria in Bay Ridge. How can I help you?”
[2.] Customer:
“What are your store hours today?”
[3.] VirtualContact AI:
“We are currently open. Our store hours today are 11 am – 9 pm. Is there anything else I can help you with?”
[4.] Customer:
“I’d like to make a reservation.”
[5.] VirtualContact AI:
“Okay, I can help you with that. I see you’re calling from 917-123-4567, can I go ahead and text you the link to our online reservation platform?”
[6.] Customer:
“Yes.”
[7.] VirtualContact AI:
“Okay, great. I just sent you a text with the details. Is there anything else I can help you with?”
[8.] Customer:
“No, thank you.”
[9.] VirtualContact AI:
“Okay. Enjoy your meal!”
*If a customer needs to speak to a live representative, the system will transfer the call to your store*
Frequently Asked Questions ~ FAQs
Ask us any additional questions you may have.
What is VirtualContact AI?
VirtualContact AI is a virtual bot for restaurants that answers the phone and provides relevant information to customers.
How does VirtualContact AI work?
When a customer calls a restaurant's phone number, VirtualContact AI greets the customer and can provide information like store hours, address with directions, ordering and reservation links, and more.
Can VirtualContact AI handle orders and reservations?
Yes, VirtualContact AI can provide customers with a link to place an order or make a reservation.
What happens if a customer needs to speak to a live representative?
No worries, VirtualContact AI can transfer the call to a live representative.
Is VirtualContact AI available in multiple languages?
Yes! VirtualContact AI supports multiple languages for an additional cost.
Key Features
Here are some of the key features that set VirtualContact AI apart
VirtualContact AI allows you to personalize the callers' experience with custom greetings that match your brand and messaging. These greetings will be the first thing your customers hear when they call, making a positive and memorable impression.
Simply send us a custom greeting that reflects your brand's tone and style. This feature helps you to stand out from the competition and gives your customers a unique and personalized experience.
VirtualContact AI is equipped with advanced language processing technology that allows it to understand and respond to customer inquiries. The bot can answer common questions about your restaurant, such as "What are your store hours?" or "What is your address."
The bot can also provide information about promotions, events, and other relevant details. This feature saves you time and effort by handling customer inquiries around the clock, freeing up your staff to focus on more critical tasks.
VirtualContactAI can send customers text messages with relevant information, such as ordering links, store hours, directions, reservation links, and to leave a Google review.
This feature allows your customers to get the information they need quickly and easily, without having to wait for a response from a representative. Texting the customers a link makes the ordering process smoother and more convenient.
In the event that a customer's request cannot be handled by the virtual bot, the bot can transfer the call to a representative at your restaurant.
This feature ensures that all customer inquiries are handled promptly and effectively, even if the bot is not able to provide a complete solution. The call transfer feature is easy to use and helps you maintain a high level of customer satisfaction.
VirtualContact AI provides you with valuable insights into your call volume, caller behavior, and more through its analytics and reporting feature. You can see how many calls you received, how many were answered by the bot, and how many were transferred to a representative.
You can also see the types of questions that were asked, the response times, and other relevant data. This information will help you make informed decisions about your customer service strategy and make improvements where necessary.
Pricing for VirtualContact AI
Choose the plan that best fits your restaurant’s needs. 30-day money-back guarantee.
Click on a feature to learn more.
Basic Plan ~
+$299 set-up fee 30-day money-back guarantee
Starting price based on projected call volume. Contact us to get final quote.
PRO Plan ~
+$299 set-up fee 30-day money-back guarantee
Starting price based on projected call volume. Contact us to get final quote.
Premium Plan ~
+$299 set-up fee 30-day money-back guarantee
Starting price based on projected call volume. Contact us to get final quote.
Starting price based on projected call volume. Contact us to get final quote.
Cost Analysis for VirtualContact AI
The graph below shows the cost of an employee earning $15 per hour who spends 60 mins each day on the phone with customers over a period of one-year v. VirtuaclContact AI PRO Plan
Savings
Mins on Phone / Day | Employee Cost (Yearly) | PRO Plan |
|---|---|---|
30 mins | $2,730 | $1,788 |
60 mins | $5,460 | $1,788 |
90 mins | $8,190 | $1,788 |
An employee earning $15 per hour over a period of one year v. VirtuaclContact AI PRO Plan
About Us
Learn about the team behind the revolutionary virtual bot for restaurants.
VirtualContact AI is a cutting-edge product brought to you by Launch Site, a premier web and app development company. With a focus on delivering bespoke solutions for a wide range of industries, we pride ourselves on our expertise in custom website and application development.
At Launch Site, we are dedicated to delivering exceptional products and services that not only meet, but exceed our client’s expectations. Our passion for innovation and drive for excellence is evident in every project we undertake, and we are committed to staying at the forefront of technology and digital trends. Whether you’re looking to develop a new website, launch a marketing campaign, or enhance your automated capabilities, Launch Site is here to help you succeed.
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